> For the complete documentation index, see [llms.txt](https://cyan-plex.gitbook.io/play/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://cyan-plex.gitbook.io/play/faq/fixing-resource-pack-crashes.md).

# 🛠️ Fixing Resource Pack Crashes

{% hint style="info" %}
**Mostly affects Intel UHD Graphics.** If you're on an older Intel integrated GPU, you're more likely to run into this. Follow the steps below in order.
{% endhint %}

## Fix It Step by Step

{% stepper %}
{% step %}

### Update Your Graphics Drivers

Outdated Intel UHD drivers are the #1 cause. Visit [Intel's Download Center](https://www.intel.com/content/www/us/en/download-center/home.html) and install the latest driver for your GPU.
{% endstep %}

{% step %}

### Update Minecraft

Make sure you're on the latest release. The resource pack may use features not available in older versions.
{% endstep %}

{% step %}

### Disable Iris / Sodium

Iris can conflict with our resource pack. Remove or disable it from your mods folder, then try launching again.
{% endstep %}

{% step %}

### Remove All Mods and Test

Clear your `.minecraft/mods` folder and see if the crash is gone. If it is, re-add mods one by one to find the culprit.
{% endstep %}

{% step %}

### Switch to a Clean Launcher

**FastClient** and **SKLauncher** are known to inject extra mods that cause conflicts. Try [AstralRinth](https://git.astralium.su/didirus/AstralRinth/releases/tag/AR-0.16.102) instead — it launches Minecraft without adding anything extra.
{% endstep %}
{% endstepper %}

## Still Crashing? Get Support

{% hint style="warning" %}
Support can help much faster if you share your logs upfront. Without them, diagnosing the issue is very difficult.
{% endhint %}

When reaching out, please attach your **latest.log** and the **crash report** from your `.minecraft` folder.

{% tabs %}
{% tab title="Windows" %}
**Log file**

```
%AppData%\.minecraft\logs\latest.log
```

**Crash reports**

```
%AppData%\.minecraft\crash-reports\
```

{% endtab %}

{% tab title="macOS" %}
**Log file**

```
~/Library/Application Support/minecraft/logs/latest.log
```

**Crash reports**

```
~/Library/Application Support/minecraft/crash-reports/
```

{% endtab %}

{% tab title="Linux" %}
**Log file**

```
~/.minecraft/logs/latest.log
```

**Crash reports**

```
~/.minecraft/crash-reports/
```

{% endtab %}
{% endtabs %}

## Last Resort — Disable the Resource Pack

{% hint style="success" %}
You won't see our custom textures, but you'll still be able to play with everyone on the server.
{% endhint %}

{% stepper %}
{% step %}

### Open the Server List

Open Minecraft and go to the **Server List** tab.
{% endstep %}

{% step %}

### Edit Cyan Plex

Select **Cyan Plex** and click **Edit**.
{% endstep %}

{% step %}

### Disable Server Resource Packs

Set **Server Resource Packs** to `Disabled`.
{% endstep %}

{% step %}

### Save and Join

Save and join — the pack will no longer load.
{% endstep %}
{% endstepper %}